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How to Call 911 Using SBAR Reporting

Replay of our live Zoom Training on Birth Working March 12, 2025 with Jessica Johnston CPM and Jennifer Hoadley CNM

When birth takes an unexpected turn, every heartbeat matters. In the whirlwind of an emergency, how do you cut through the chaos and ensure vital information reaches the right ears? Enter SBAR reporting – the easy format for crystal-clear communication under pressure.

In our recent live session, we dove deep into the world of SBAR (Situation, Background, Assessment, Recommendation) and its crucial role in emergency calls. Jessica Johnston CPM and Jennifer Hoadley CNM of Pacific Birth Institute shared invaluable insights on mastering this life-saving communication technique.

The SBAR Advantage

SBAR isn't just another acronym – it's a powerful framework that originated in the military and has been adopted by healthcare professionals worldwide. Why? Because it works. As Jenn explained, using SBAR when calling 911:

  • Enhances client safety

  • Boosts professional credibility

  • Minimizes miscommunication

  • Saves precious time in critical situations

Preparing for the Unexpected

One key takeaway: preparation is everything. Jessica emphasized the importance of proactive measures:

  • Start filling out your SBAR form as soon as you arrive at a birth

  • Know your local landmarks for clear directions

  • Have all vital info ready: location, callback numbers, and birth details

Real-World Emergency Scenarios

We didn't shy away from the tough stuff. Jenn and Jessica walked us through how to handle high-stress situations like:

  • Postpartum hemorrhage

  • Newborn respiratory distress

  • Precipitous births without a midwife present

911 Call Best Practices

Some golden nuggets from Jenn:

  • Stay on the line, even if put on hold

  • Use speakerphone to keep hands free

  • Be prepared for seemingly irrelevant questions (it's part of their protocol)

Beyond the Call: Effective Transfers

The conversation extended to smooth patient handoffs:

  • Communicate specific hospital preferences

  • Know which physician is on call

  • Document meticulously to avoid discrepancies

Empowering Birth Workers

This session wasn't just about theory – it was about empowering birth workers with practical skills. As Jessica noted, "Clear communication can literally save lives."

Ready to elevate your emergency communication skills? Don't wait for a crisis to wish you were prepared. Get our SBAR Transport Form today and keep it in your birth bag. It's more than a form – it's peace of mind.

SBAR Transport Form

What are your thoughts on SBAR reporting? Have you used it in emergency situations? Share your experiences in the comments below. Let's learn from each other and continue to improve our skills as birth workers.

#SBAR #EmergencyCommunication #Midwifery #BirthWork #911Calls #PatientSafety #BirthEmergencies #PacificBirthInstitute #WeAreBirthWorking


Kona, Hawaii Midwifery Retreat January 15-19, 2026

Join Jess, Jenn, and more midwives from across the globe next winter and earn 15 CEUs in paradise. Four nights, catered breakfast and lunch, afternoons and evenings free for play, rest, and exploring. Block your calendar and come restore for your best new year yet. Tickets selling fast!

Hawaii CEUs Jan 2026

Pacific Birth Institute (PBI) is a community-focused perinatal education and training institute dedicated to equipping birth workers with the competency and skills to provide safe, effective care. Founded by professional and nurse midwives, PBI aims to educate and train 100,000 midwifery students and birth assistants by 2050, with graduates already practicing in 24 states and 5 countries. Through comprehensive programs, including the Professional Birth Assistant (Pro BA) course, Midwifery Boot Camps, Skills Days, and CEU Retreats, PBI offers evidence-based training tailored to a wide range of learners in the birth work field. These programs cover everything from routine care to complex emergencies, ensuring participants are well-prepared for any situation. PBI’s inclusive approach ensures that all learners, regardless of their background or experience level, can access high-quality, relevant education to enhance their practice and confidence in supporting births. Whether you’re an EMT looking to expand your skills, a stay-at-home parent exploring birth work opportunities, a doula seeking emergency preparedness, or a practicing midwife in need of continuing education units (CEUs) and practical resources like charting templates, PBI has something to offer. Driven by a commitment to improving maternal health outcomes, PBI bridges gaps in the perinatal healthcare landscape and empowers birth workers through practical skills and advanced care techniques that save lives. We are Birth Working.

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